In the last 3 weeks I had the unfortunate experience of being involved in three car accidents. Fortunately enough, 2 of them were solved in a friendly manner through an amiable declaration.
The procedures for an amiable declaration, the relation between people and mobile apps and technology in general are the drivers of my today’s article.
Both declarations were filed in paper and then sent for the insurance company by email, attached with a photo of the incident.
The scheduling of th the experts review meant that the car needed to stay in the body shop all day, since the garage and the expert are two different entities and supposedly there is no way of knowing during the day when the expert will visit.
Statistically, there is more than one mobile phone in every portuguese pocket. Lack of efficiency is consensually considered one of the main issues of our economy. Combine these two together, and it seems pretty obvious that we should use our capability to reach anyone anywhere instead of focusing on old and dated processes.
During the first years of mobile app development, mobile apps were mainly used for brand promotion and activation – quite a shortsighted use of these new platform. The process I went through could be easily tackled with a handful of interactions if mobile technology was in place.
I believe we are in a new stage, where companies are willing to invest in developing efficiency enabling apps that also provide great user experience, and that this trend will be stronger than ever in this new year of 2017.
“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”